I am going to give this 5 stars because it fixed my issue. However a couple of notes:I installed this on a 2014 GMC Terrain SLE2. I don't think that the trim level will make a difference but the year might. The new part has an oval shaped bezel around it. This bezel must be removed from the new part. The Terrain only makes use of the square portion of this part, the rest of the bezel is built into the chrome trim piece and is much larger.Aside from that this part worked great and now the tailgate opens with no issue.For anyone looking to install this, here is a quick run down on the steps that I did.TOOLS: Torx bit and driver (I did not note the size, sorry), 10 mm socket, 6 inch (or longer) extension, ratchet, flat blade screw driver (thinner and longer is better), plastic trim removal tool, magnetic tool tray.TIME: About 1 hourSTEPS:1) Open the tailgate to get at the plastic interior panel. Use the plastic trim removal tool to pop off a small round cap in the middle of the of the interior panel. Pop off the larger covers in the middle left and right. Pop off the plastic cover under interior tailgate panel. Only the last cover is absolutely necessary, however the other ones popped out on me while I was removing the panel. Rather than have them hit you in the face, just remove the covers proactively.2) Use the torx bit and driver to remove the torx screw in the interior handle area.3) Grab the interior handle and pull down on it. There are plastic fasteners holding the interior panel to the tailgate. You are pulling these free as you go. Once the ones near the interior handle are released, work your way down to the opposite side and keep pulling down to release additional fasteners.4) Once the bottom and sides of the panel are free, you will see that there is a seam near the middle of glass that is beginning to separate. That section has a plastic tab and a plastic hook that lock them together. You should be able to push the entire panel forward. This should should begin to seperate the tab. You might also notice that the panel is hanging in the middle where the wiper would be. There are two more wide metal clips in that area. Continue to push up to free those clips. After that you should be able to work the panel free from the hooks on the ears. This is probably the hardest part of the job, so take your time so nothing gets broken.5) Next the exterior chrome trim needs to be removed. Use the 10mm socket and extension. You should be able to locate four studs with nuts directly behind the chrome trim piece. The two outside studs are pretty easy to see. The inner studs are a little harder to see, but there are access holes in the tailgate structure so you can see them and access them. Remove the nuts from the studs. The inner ones will be a little tricky to remove because of limited visibility, just take your time.6) Get the new part out and remove the oval trim bezel. You should see a tab on either side of the switch that will release it from the bezel. Put the switch in your pocket and the screwdriver. You will want these handy immediately after the next step.7) After the nuts are off of the studs, you will notice that the chrome trim doesn't just pull free. There are four more of the white fasteners (similar to what is on the interior trim panel) that are holding it in place. I could not figure out a way to release them from behind. I ended up just pulling very firmly with steady pressure to get the chrome trim to release. Once you manage to wrench this piece free, be mindful of the studs. You don't want to scratch your paint with them.8) Having an extra person here would be helpful to keep the tailgate from going back up. I did it on my own, but if I had to do it again, I would have someone help here. Flip the chrome trim over and you should see some wires. Find the tailgate switch and trace the cable back to its connector. It should have a red locking tab on it. Push down and pull back on the red locking tab. Next, press down on the black tab and pull the connector out. Take a mental note of how the cable is routed (or take a picture). Then undo the cable routing so the cable is free.9) Now we are removing the switch. Again an extra set of hands here would be very helpful. Use the flat screwdriver to depress the interior tabs that lock the switch to the bezel and work it free. This should be similar to how you just removed the switch from the extra bezel. Once the old switch is free, install the new switch by feeding the cable through the hole and snapping the new switch into place. It will only go in one way, so pay attention to the orientation. Re-route the cable and plug it in. If you test it, you should hear the lock cycling. If its all good, lock the red tab back down by pushing it forward.10) The rest is the reverse of removal. Re-install the chrome trim, re-install the nuts on the studs, hook the interior panel around the wiper area, get the side tabs around the seam realigned and locked, carefully line up and snap in the rest of the interior panel fasteners, re-install the torx screw, re-install all the cover panels.11) Make sure the tailgate opens and closes normally. Enjoy your fully functional tailgate! And hope that this improved part actually lasts the life of the car.