So I have been using this item for a few weeks now and have been meaning to write a review. I don't tend to write reviews but because the owners of this product kindly asked I felt I wanted to because the service was different.First of all I got this product for incredible price point, which is exceptional value. I already had a case for my switch and screen protector etc so I brought this set because of the price. Turns out this was a incorrect price, and credit to the company Orzly, their co founder decided to honour the price. So in turn he wrote a letter explaining the error and to let us know, not to worry and they were going to honour the price even at the lost to the company, but the service was going to be delayed by a few days, also if kindly we could write a review of the product and service. (Hence this review.)So the service and consideration of the co founder was IMO very good because they had the customer in their thought process.Regarding the pack itselt, it is exceptional quality.The case is well padded with cut outs for the joycons so the switch attached to joycons have a snugg fit, which is also helkped by the 2 straps to hold it down, It also has a strap on the top so you can hold like a handbag. The inside top section is zipped up so items will not fall out when you first open the case. (Brilliant idea with the zip) Comes with a actual black point writing pen and if you turn it around you can use it as a stylist for your switch or tablet. 2 protector plain black cases for your joy cons (personally didn't use because I don't like cases for the joy cons.) Headphones, not that great but that's because i am use to using gaming headsets. I reckon the headphones are like the headphones you get free with apple iphones back 4 or 5 years ago although these are in ears. Where you would just give them away because although they did the job it wasn't great. USB C cable is good quality, not braided but a good solid thicker cable (thicker than my oneplus 3 charging cable) which charges the switch. The case can fit upto 24 switch games, which is plenty. However note if you fit 24 games, also the switch, joy cons and extra cables etc it will become a tight fit i think, but because its a hard case and padded your equipment should be well protected. Not only the 24 games the case fits, it also comes with a little hard case that fits 2 switch games (nice little add on to the set). Then the protector screens, it is a twin pack. I didn't use them because I already had a screen protector on my switch, funny enough I brought the exact same screen protectors before and it is on my switch. Good quality, protects from scratches, works on touch and fits the screen on the switch perfectly.Improvements I would make is adding security on the case, maybe some way of adding a small coded padlock on the zip to get into the case, my boy always goes for the case.Thank you Orzly for providing me with this quality pack.