Not Amazon's nor the seller. The rifle arrived late and the packaging was destroyed. The muzzle end of the barrel has a noticeable ding and seems to be slightly twisted on the barrel. All of the foam packing inside the manufacturers box was broken and the barrel had punctured through at some point. The seller had put it in a plain white plastic shipping bag which added no further protection. The scope isn't great. Out of the box it was shooting all over but after a couple hundred pellets it got consistent. You really do get 80-90 shots out of a charge. Once it got consistent it dialed in within 10 to 20 pellets at 25 yds. The scope holds zero on this gun very well. The iron sights will be worthless with the front being slightly twisted. Amazon's help-bot system would never give me a clue how to talk to anyone about if it was insured in shipping.Anyway, I said all that to say this, this rifle was put through a ringer of somekind during shipping and was dropped hard on the end of the barrel. It would take a very close examination to realize it isn't mint condition. This rifle is well made and sturdy and accurate. I got two different grains of pellets and they both shoot 3/4" groups at 25yds. I expected there to be more bad pellets in a tin than I am getting fliers. It is a bargain and you can use the free scope well enough to pest control or hunt small game at 25 to 50 yards. I am going to get a 3-9 or 4-12 with a mil dot reticle 2nd focal plane when I find the right one on sale but the Beeman ain't bad. I just wish I'd gotten the NIB item I ordered instead of the mediocre item I received. But I know the thing can take a beating.