I am the sole IT person for a company that has several branch offices and they are all equipped with one of these routers. They are updated to the latest firmware which may play a key role in my success with these routers, but so far I couldn't be happier. Not one has had a problem that couldn't be resolved with a power cycle. I am not doing anything too complex with these as their DHCP/DNS functions are being handled by a windows server and there is no need for VPN yet, but the expandability is good to have. Port forwarding is in use and working fine and the internet access policy, although not the most robust I've seen, it does the job. Internet access is quick and the setup is relatively easy. I am A+,NET+, and CCNA certified, however I don't think the setup requires a professional touch as the web access GUI is pretty intuitive. Lastly the body is good at keeping the unit cool, is easy to mount, and has a pretty small footprint. To combine all of this with a price tag that any power user or SOHO can afford makes it 5 stars to me.