UPDATE 10/19/24: Grandson wanted me to buy another air mattress I was looking at past orders and saw this over a year after I bought it mind you so I emailed the company they emailed me the very next day asking me to call them. I called and told her what happened she said it’s been over a year and you did not buy the warranty but you also did not give us a bad review even after this happened. She said we are going to send you another one free of charge I did not even pay for the shipping. I was doubtful but three days later I received it. This was about four months ago we use it all the time and I’m glad to report it still blows up and when you get up the air goes back in and it is nice and quiet at first I didn’t think it was working because I did not hear it. I’m glad I’m the type of person who does not judge badly because something breaks you should always give someone the benefit of doubt because there is no one who can say everything they do is perfect sometimes you get something with a defect. I would order anything from this company they stand by there products. They have the best customer service I have ever dealt with. We need more companies like this one and I hope they start putting out a lot more products they are a little expensive but worth every penny. Thank you and please do not stop what you do and hope much you care. I absolutely loved this air mattress when air went out it would pump back up it was so comfortable we used it on the weekends when my grand son comes over we like to sleep in the living room because we can keep the tv on all night the first month maybe month and a half it was the best thing ever. Until it wasn’t we got it out on a Friday pumped it up and there was a huge lump right in the middle of it you could not get comfortable because it was so uncomfortable my grandson would not even go on it because it was that bad this was the first time I ever paid over 300 for a air mattress and at first it was totally worth it now I have a air mattress I cannot even use I didn’t even get my moneys worth for it. I’m so disappointed because if the lump did not mysteriously show up we would still be using it. I didn’t even replace it because I’m not trying to waste money again. It has really turned me away from buying pricey items because I cannot afford to throw money away. It would have been a great product if it would have been like it was when I got it.