First, it's an oven. It's going to get hot. They all will. I mean no disrespect to other reviewers but - duh! Second, I struggled with whether to buy one with the double doors. That's a win too. This is my third countertop oven in 24 years. I find that the smaller double doors take up less space than the one door that pulls down so for me it's more convenient. I have roasted chicken and other meats, vegetables, pies and other desserts. Basically, anything you can do in your large oven you can do in this thing. Just remember, as with all countertop ovens you will need to adjust the temperature down just a bit because of the distance between your dish and the elements. Many reviewers complain about all these ovens burning food. I promise. It's not the temperature control. It's the heating element's proximity to your dish. Just reduce your temp 25 degrees and you'll be fine. Now, the size. Just a few more inches has given me the ability to cook way more items than with my old countertop oven which is why I bought it. This is not a true air fryer but the fan is sufficiently strong to get pretty darn close. I do have two complaints. 1. I wish the fan was a little stronger. 2. I wish it came with two baking racks. Last, it also works great just as a low heat warmer. All things considered it still deserves five stars since I don't have a 4 1/2 star option.TIP: Put a cooling rack on top of your oven if you are making more than one thing. It makes a great place to keep items warm without burning them if you use a rack to avoid direct contact with the oven.