I was hesitant on purchasing this product at first, given I could receive a 3ds that is faulty or pretty scuffed up, but I was pleasantly wrong. I purchased my refurbished 3ds xl 2012 from Cavegamers and it came really quickly, I even had a question that they kindly awnsered in one day, (asking if this 3ds was a united States console, it is btw). The 3ds I received could've easily passed as brand new, the condition of the product was just amazing. The only like was a tiny hairline crack on the base that I couldn't see without a flashlight on it. The screen was perfect, no scratches or anything, absolutely satisfied with my purchase. I will note there is no sd card with it but I didn't mind given I was going to replace it with a bigger gb anyways, they did include a charger. I highly recommend this seller for refurbished goods.